Privacy Policy

Effective Date: July 24, 2026

At RUKEN AL EBDAA AL SIHERY TRADING L.L.C S.O.C ("RUKEN", "we", "our", or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

1. Information We Collect

We may collect the following information:

Full name
Email address
Phone number
Company name (if applicable)
Shipping and billing address
Payment information (processed securely through third-party payment providers)
IP address and browser information
Website usage data through cookies and analytics

2. How We Use Your Information

Your information is used to:

Process and fulfill your orders
Respond to inquiries and customer support requests
Improve our products and services
Send order confirmations and shipping updates
Provide promotional offers (only if you have opted in)
Prevent fraud and maintain website security

3. Cookies

Our website uses cookies to improve your browsing experience, analyze website traffic, and remember your preferences. You can disable cookies through your browser settings if you prefer.

4. Information Sharing

We do not sell or rent your personal information.

We may share your information only with:

Shipping and logistics providers
Payment processing companies
IT and website service providers
Government authorities when required by applicable law

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.